Overview

ARGO provides customized, outsourced contact center and back office services, ensuring enhanced customer experience (CX) results for our clients, their brands and customers across multiple verticals. ARGO is powered by distinctive global experience, high values and innovation with a boutique delivery, ultimately collaborating with our clients for better outcomes.

ARGO is backed by its strong management with world-class experience in BPO and CX. ARGO offers innovative customer management and back-office capabilities that improve CX and revenues while reducing overall costs to serve.

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Industries Served:  Healthcare, eCommerce/Retail, Telecom & Media, Technology, Non-Profit, Banking, Financial & Insurance Services.

Managed Services Approach:

ARGO provides its business process outsourcing (BPO) services through a distinctive managed services approach, bringing the best of technology platforms, analytics and AI and people delivery into a customized approach for each client. ARGO further manages operations for effective KPI attainment and quarter over quarter business improvements.

ARGO Managed Services Locations:

  • Northeast Office – Lewiston, ME
  • Virtual across ten (10) US States
  • Additional Managed Service operations in New York, New Jersey, Tennessee, Texas, Florida, North Carolina, Arizona and more
  • Nearshore (LATAM) and Offshore (Philippines) Operations
  • Over a dozen locations across Central Europe
Why ARGO?

WHY ARGO AS YOUR BUSINESS PARTNER?

ARGO’s Managed Services offer your organization a breadth of innovative customer management and back office capabilities leveraging our technology and diverse U.S. and global resources, including:

  • INDUSTRY EXPERTISE — The depth of industry experience to collaborate, craft and enhance customer experiences and back office programs that understand your operations and deliver Five Star results that positively impact your mission and goals.
  • MEANINGFUL TECH & INNOVATION — Dynamic platform capabilities and customer engagement services that aren’t about technology hype. Rather, meaningful capabilities, automation and innovation that improve your operations. We work with you to determine the best of technology that elevates the more important human touch for improved customer experiences (CX), meaningful data and analytics, and reporting that demonstrates our mutual success.
  • RIGHT PEOPLE — We deliver the right skilled personnel who are proud to serve your brand and your customers. Virtual and In-Center, American and U.S.- focused global operations that provide right skills, bilingual capabilities and continuous improvement for lower costs to serve.
  • TRANSPARENCY & VALUES — A promise of collaboration, transparency and proactive communication that build the strong partner relationships that weather the constant changes and challenges of business.
Contact Info

US HQ

64 Lisbon Street, Suite 1
Lewiston, ME 04240
Call: (855) 511-1123
Email: info@argocontact.com

Executive Offices

1791 OG Skinner Drive
West Point, GA 31833

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