Argo Contact Centers is a full-service customer engagement center offering a robust suite of inbound and outbound contact center solutions. Founded in 2003, Argo offers the experience, personnel, technology, and methodology to ensure your customers receive the world-class services they deserve. We offer multi-lingual and omni-channel support, including phone, chat, email, and social media monitoring 24/7 from our two PCI compliant Maine-based offices.

Data, knowledge, and wisdom – this is what we do and is what you need to run a successful marketing campaign. We offer proactive management to ensure that you have industry best metrics established and maintained. We have mastered the solutions you need to increase your sales, boost your customer retention, and maximize customer loyalty. Whether it’s inbound customer service, new customer acquisitions, back-end management, or social customer care, when it’s all put together, you truly achieve customer engagement.

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Overview of Services

Customer Service: We tailor our services to ensure that customer satisfaction is the end result 100% of the time. It’s about retention, saving the sale, up-selling and cross-selling, and providing quality service.

Customer Acquisition: Whether it’s inbound or outbound, direct to consumer or business to business, the members of our dedicated sales team are experts in generating not only sales but happy customers that will drive additional revenue to your bottom line.

E-Communications: Our commitment to customer engagement means that communication through e-mail, chat, and social media mantains the same level of importance as a traditional phone call.

Business Process Outsourcing: There are dozens of moving parts in a campaign, from chargeback management to back office support to returns and exchanges. Argo provides solutions for all your needs.

Why Argo?

  • 24/7/365 Support
  • Expertly trained humans building real customer relationships
  • Over 80% of calls answered within 30 seconds or less
  • Same day email response time / Instantaneous live chat response
  • State-of-the-art telephony
  • Real-time metrics
  • Aggressive quality assurance system
  • Focus on retention and acquisition
Contact Info

Corporate HQ

64 Lisbon Street, Suite 1
Lewiston, ME 04240
Call: (207) 514-0744
Email: info@argocontact.com

Branch Office

109 Somerset Plaza
Pittsfield, ME 04967

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